State Farm® Insurance Agent J.R. Orenstein
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nathalia Margarita.
February 9, 2026
5
out of
5
rating by Nathalia Margarita.
"J.R. Orestein Ins Agcy Inc. Has been my best experience with insurance company. Sara is my agent to go to , for every question and she always is a 3 steps ahead to benefit me through her knowledge under any circumstances about my insurance needs. The fact I talk about price I do not blame the agency , but the inflation this country is going through, but with all I still thankful to count with J.R. Orestein Ins. Agcy."
We responded:
"Estamos muy agradecidos por tus amables palabras sobre Liz y nuestro servicio en J.R. Orestein Ins Agcy Inc. Nos alegra saber que has tenido una experiencia tan positiva y que Liz ha podido ayudarte con tus necesidades de seguros. Tu satisfacción es nuestra prioridad, y agradecemos que hayas tomado el tiempo para compartir tu experiencia. ¡Gracias por confiar en nosotros! J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Joe Carballo
February 9, 2026
5
out of
5
rating by Joe Carballo
"Excellent communication and follow up"
We responded:
"Thank you for your positive feedback! We're glad to hear that you appreciated our communication and follow-up. It's our goal to provide exceptional service, and we're thrilled that we met your expectations. We look forward to serving you again in the future. J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Tom G
February 7, 2026
5
out of
5
rating by Tom G
"Maria was wonderful verry professional and with a lot of knowledge .. she gave me some good /smart suggestions . maria made my home insurance process verry simple and answered all questions i had .. i would definitely recommend her services"
We responded:
"Tom, thank you for the kind words and for recommending Maria. We’re thrilled she made your home insurance process simple and gave you smart, helpful suggestions. We’ll be sure to pass your praise along to her. If you need anything else, please reach out. J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Justin Frankel
February 5, 2026
5
out of
5
rating by Justin Frankel
"I’ve had an outstanding experience working with jr orenstein and Mary. From the very beginning, they made the entire process simple, transparent, and stress‑free. They took the time to understand exactly what I needed, clearly explained all my options, and helped me secure excellent coverage at a competitive rate. What stood out most was their responsiveness and genuine care—every question I had was answered quickly and thoroughly, and they consistently went above and beyond to ensure I felt confident in my policies. It’s rare to find someone who combines deep industry knowledge with such exceptional customer service. Thank you Mary! If you’re looking for an insurance broker who is professional, reliable, and truly invested in helping you, I highly recommend them. A fantastic experience from start to finish!"
We responded:
"Justin, thank you for sharing your experience and for the glowing recommendation. We’re thrilled jr orenstein and Mary made the process simple, transparent, and stress-free, and that you feel confident in the coverage you received. We appreciate your trust and look forward to continuing to support your insurance needs. J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Wendy Eakin
February 5, 2026
5
out of
5
rating by Wendy Eakin
"Thank you so much Mary . You provided answers to all of my questions and gave me excellent suggestions in a very kind and professional manner. Great customer service!"
We responded:
"Thank you for your kind words, Wendy! We're thrilled to hear that Mary was able to assist you and provide excellent customer service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to serving you again! J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
DILLEAN GARZON EDWARD
February 5, 2026
5
out of
5
rating by DILLEAN GARZON EDWARD
"Kaylee Very helpful great service thank you thank you"
We responded:
"Thank you so much for your kind review. We are thrilled Kaylee provided such helpful, great service. We appreciate you taking the time to share this and look forward to serving you again. J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
tas niyazi
February 2, 2026
5
out of
5
rating by tas niyazi
"Great service"
We responded:
"Thank you for the great review! We're delighted you enjoyed our service and appreciate you taking the time to share your feedback. We look forward to serving you again soon. J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
David L Haines Jr
January 30, 2026
5
out of
5
rating by David L Haines Jr
"Sara was very helpful in telling me about my policy. Thank You !!"
We responded:
"Thank you for the kind review, David. We're glad Sara could be so helpful explaining your policy and we’ll pass along your thanks to her. We appreciate you taking the time to share your experience. If you need anything else, please let us know. J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Lisa Dhanraj
January 28, 2026
5
out of
5
rating by Lisa Dhanraj
"JR and his team are amazing, exceptional service. I had car insurance for many years, good rates and service. My life insurance policy is still active. I highly recommend this team. Thank you"
We responded:
"Thank you, Lisa, for your kind words and recommendation. We’re thrilled JR and the team provided exceptional service and competitive rates over the years. It’s great to hear your life insurance policy is still in force, and we look forward to continuing to support your insurance needs. We truly appreciate your trust. J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Darnell Adams
January 27, 2026
5
out of
5
rating by Darnell Adams
"For years! They continue to be a blessing to me when I call and need assistance in anything. There attitude is a great asset to State Farm and the people who they serve every day. I’m truly grateful. God bless."
thomas Tabacco
January 23, 2026
5
out of
5
rating by thomas Tabacco
"Devin was very professional and thorough, a real pleasure to work with"
We responded:
"Thank you for taking the time to leave this review, Thomas. We’re glad Devin was professional and thorough and that you enjoyed working with him. We appreciate your kind words and look forward to helping you again in the future. J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Luis Cifuentes
January 16, 2026
5
out of
5
rating by Luis Cifuentes
"Professional, courteous and prompt service. Thank you"
We responded:
"Thank you for your kind review, Luis. We're glad you found our service professional, courteous, and prompt. We appreciate your feedback and look forward to assisting you again. Please contact us if you need anything. J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Charlie Acosta
January 15, 2026
5
out of
5
rating by Charlie Acosta
"Thank you Joe for all your help. 5 Stars!!!!"
We responded:
"Thank you, Charlie, we appreciate the 5-star review. We're glad Joe could help and that you had a great experience. We look forward to assisting you again. J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Daraciel Martinez
January 15, 2026
5
out of
5
rating by Daraciel Martinez
"Muy contento y a la vez agradecido con el servicio prestado muchas gracias excelente labor"
We responded:
"¡Muchísimas gracias por tu comentario y por confiar en nosotros! Nos alegra saber que quedaste contento y agradecido con el servicio. Para nosotros fue un placer atenderte. Estamos a tu disposición para lo que necesites en el futuro. J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
hannan bajwa
January 15, 2026
5
out of
5
rating by hannan bajwa
"Great service"
We responded:
"Thank you for the 5-star rating, Hannan! We appreciate your support and look forward to serving you again. J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Petita Zambrano
January 15, 2026
1
out of
5
rating by Petita Zambrano
"Buenos días , mi esposo tenía asegurado,sus carros , vivienda ,y su seguro de vida ,fue cliente de ellos , paso a contarles ,teníamos una agente ,anterior que siempre llevaba a cargo las deligencia necesarias del seguro,pero en cuanto,la agente no está atendiendo ya en esa empresa,cogió otra agente ,con nombre María Castillo, en cuanto a ella ,mi esposo falleció,y cuando la llamamos a la Sra María para comunicarle del fallecimiento de mi esposo,el sobrino de mi esposo hablo con ella ,le dijo que en este caso ,como podíamos hacer para el pago y gastos funerarios y ella ,le supo decir que los pagué ,y que luego le enviará los recibos de los gastos , luego cuando nosotros hicimos eso ,empezamos a llamarla para enviarle los recibos del pago , ella nos salió diciendo que el seguro le había dicho que no lo podían ellos cubrir, osea con el seguro de vida que tenía contratado mi esposo en vida ,ella me dijo a mi ,yo que soy su esposa del fallecido,que ella iba hacer que me IVA hacer que descontarán del seguro de vida ,en partes iguales con las personas que mi finado esposo había puesto,bueno al final ella me salió diciendo que el seguro no lo aceptaba , así , después que ella mismo nos dijo que pagáramos y que le enviemos los recibos de pago al final ,iso su trabajo mal ,no se cómo está agencia puede tener un don de gente que no ,está cualificada, estoy con un descontento con la atención de esta sra ,y dejo en Constancia muy mal explicación por parte del está persona."
Lou
December 31, 2025
5
out of
5
rating by Lou
"I live out of state but own a car in New York, which I used periodically. My experience with the Orenstein agency is the best insurance experience I’ve had in my Life. Mary made everything so easy. I loved dealing with her because she was so responsive and knowledgeable with all of my questions. She was also incredibly helpful whenever I needed to suspend the coverage because I Was only using the car 30 days a year. Thank you, Mary for all your help."
We responded:
"Thank you for the wonderful review, Lou. We're thrilled Mary provided such a great experience and made managing your New York coverage easy, including suspending it when needed. We appreciate you trusting Orenstein Agency with your vehicle and will pass your kind words to Mary. If you need anything else in the future, please reach out. J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Deborah Schlesinger
December 26, 2025
5
out of
5
rating by Deborah Schlesinger
"Mary was terrific really helpful and great personality"
We responded:
"Thank you, Deborah — we’re so glad Mary was terrific and that her helpfulness and great personality made your visit enjoyable. We’ll be sure to pass along your kind words to Mary and the team. We look forward to welcoming you back soon. J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Carlos Illescas
December 22, 2025
5
out of
5
rating by Carlos Illescas
"Excellent service, the person who assisted me was very friendly. Thank you. Liz"
We responded:
"Thank you for your wonderful feedback, Carlos! We're thrilled to hear that Liz provided you with excellent service and a friendly experience. Your appreciation means a lot to us, and we look forward to serving you again! J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
leonardo osorio
December 19, 2025
5
out of
5
rating by leonardo osorio
"Liz did an excellent job when it came to guiding me towards the best solutions for me. Service was quick and very good. I 100% recommend her to anyone in need of this service."
We responded:
"Thanks Leonardo!"
Vladimir
December 16, 2025
5
out of
5
rating by Vladimir
"I was helped in the office by Mary, Maria and Liz. The help was wonderful. Mary was great!"
We responded:
"Thank you for your kind words, Vladimir! We're thrilled to hear that you had a wonderful experience with Mary, Maria, and Liz. Our team strives to provide excellent service, and your feedback means a lot to us. We look forward to welcoming you back soon! J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
xx xx
December 10, 2025
5
out of
5
rating by xx xx
"Sara was very attentive to my concerns and pointed out all the details related to my questions. I was reassured that my coverage was correct. Thank you so much!"
We responded:
"Thanks so much for your kind words! "
Brian Upton
December 4, 2025
5
out of
5
rating by Brian Upton
"Taylor was a big help in setting up a new homeowners policy and helping in reducing my auto policy. She explained everything thoroughly and was a pleasure to work with."
We responded:
"Thank you for your wonderful feedback, Brian! We're thrilled to hear that Taylor provided you with excellent service and helped you with your homeowners and auto policies. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you again in the future! J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Ediberto Saldana
November 30, 2025
4
out of
5
rating by Ediberto Saldana
"I’ve had both auto and renter’s insurance with State Farm, and their customer service has consistently been excellent. The staff is attentive, professional, and always willing to answer questions or help with policy details. I appreciate the reliability and the ease of handling claims or updates. However, I do want to express my disagreement with the high cost of their auto insurance, especially for liability-only coverage. The rates feel closer to what someone financing a new vehicle with a bank loan would pay, rather than what should be expected for basic liability protection. For this reason, the pricing structure doesn’t seem fair or competitive. Overall, State Farm provides solid service, but I hope they reconsider their auto insurance pricing to better reflect the actual level of coverage."
We responded:
"Thank you for your feedback and for highlighting the excellent customer service you've experienced with us. We’re glad to know that our team has been able to assist you effectively. We understand your concerns regarding the pricing of our auto insurance, and we appreciate your insights as they help us strive for improvements. Your comments will be shared with our pricing team for further review. We value your continued support and are here to assist with any further questions or needs you may have. J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Maria
November 24, 2025
5
out of
5
rating by Maria
"I called and had the privilege of speaking with Mary. She reviewed my policy and answered all my questions and I was able to get a lesser amount than previously paid. Mary is professional, knowledgeable and very attentive to insuring the best possible outcome."
We responded:
"Thank you for your wonderful feedback, Maria! We're thrilled to hear that Mary provided you with exceptional service and helped you secure a better rate. Our team strives to ensure our clients receive the best possible outcomes, and it's great to see that reflected in your experience. Your kind words will surely motivate Mary and the entire team to continue delivering excellent service. We appreciate your support! J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"