State Farm® Insurance Agent J.R. Orenstein
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jaime Kordula
September 5, 2025
5
out of
5
rating by Jaime Kordula
"As it came time for my homeowners renewal I spoke with Taylor to review our policy and she has been AMAZING to work with. She was extremely knowledgeable, and not pushy. She has helped us find a plan that meets our budget but also provides excellent coverage. Since our renewal, we have purchased a new car and she helped us find the right policy for us once again meeting our budget while also giving us great coverage. She has been so easy to work with by being extremely responsive!"
We responded:
"Thank you for your wonderful feedback, Jaime! We're thrilled to hear that Taylor provided you with outstanding service and helped you find the best coverage for your needs. It's great to know she was able to assist you with both your homeowners renewal and your new car policy. We're committed to ensuring our clients have a positive experience, and your praise for Taylor will be shared with her. We look forward to continuing to serve you in the future! J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Vera Kolina
September 5, 2025
5
out of
5
rating by Vera Kolina
"Eileen was very helpful and professional.I am very happy to be her client . Great job !!!!"
We responded:
"Thank you for your wonderful feedback, Vera! We're thrilled to hear that Eileen provided you with excellent service. It's great to know you are happy as her client. We appreciate your support and look forward to serving you again! J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Jorge Velez
September 4, 2025
5
out of
5
rating by Jorge Velez
"Buena atención y mucha pasciencia de verdad muy satisfecho con el servicio"
We responded:
"Agradecemos mucho tu comentario, Jorge. Nos alegra saber que recibiste una buena atención y que quedaste satisfecho con nuestro servicio. Tu satisfacción es nuestra prioridad. Esperamos verte de nuevo pronto. J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
randdllc r
August 29, 2025
5
out of
5
rating by randdllc r
"Straight to point i am many years customer and happy"
We responded:
"Thank you for your long-term support and loyalty! We're thrilled to hear that you're happy with our services. Your satisfaction is our top priority, and we look forward to continuing to serve you in the years to come. J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
John Roa
August 29, 2025
5
out of
5
rating by John Roa
"Tienen un excelente. Es muy amable y siempre me da la solución que necesito. 👍🏽👍🏽👍🏽. Estoy muy contento con mi seguro gracias a la atención al cliente"
We responded:
"Muchas gracias John! 🙏🏼🙌🏼"
Nakia Manns
August 28, 2025
5
out of
5
rating by Nakia Manns
"Taylor Totino at State Farm was great! She was attentive , knowledgeable and worked her best to get a good rate for Auto Insurance in this market. I would recommend Taylor for all your insurance needs."
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Taylor Totino. It's great to know that she was able to assist you in finding a good rate for your auto insurance. Your recommendation means a lot to us, and we appreciate you sharing your experience. J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Cesar Gandara
August 27, 2025
5
out of
5
rating by Cesar Gandara
"Great and fast service, Very friendly and competent."
We responded:
"Thank you for your fantastic review, Cesar! We're glad to hear that you enjoyed our quick service and found our team friendly and competent. Your positive feedback motivates us to keep delivering the best experience possible. We look forward to serving you again soon! J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Anna Fi
August 26, 2025
5
out of
5
rating by Anna Fi
"I want to thank Mary Forstner for her excellent service. Her patience and support have made my insurance need so much easier. She is kind and knowledgeable in her profession. She worked diligently in providing us the best service and coverage. I highly recommend her to anyone who needs insurance services."
We responded:
"Thank you for your wonderful feedback, Anna! We’re thrilled to hear about your positive experience with Mary Forstner. Her dedication to providing excellent service truly makes a difference, and it’s great to know she was able to meet your insurance needs effectively. We appreciate your recommendation and look forward to serving you again in the future. J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Shanua Rodriguez
August 20, 2025
5
out of
5
rating by Shanua Rodriguez
"Eileen was super helpful, reviewed previous contact that I had made with State Farm, was very empathetic to my needs and assured me of any financial steps that would be taken next including a follow up call to welcome me back in 6 months. She also provided me with a multitude of options that I definitely consider for my future needs. I appreciated her assistance every step of the way during our phone conversation."
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Eileen. It's great to know she was able to provide you with the support and options you need. We look forward to assisting you further in the future. Your satisfaction is our priority! J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
NoVape Count
August 19, 2025
3
out of
5
rating by NoVape Count
"Hi Thank You Miriam 🥇 I just wanted to thank you for your outstanding professionalism and the quick responses you always provide. It’s truly appreciated, and it makes the process so much easier. I’ll be sure to recommend your excellent service to others. Best regards, Cristian de Leon"
Ani Loria
August 15, 2025
5
out of
5
rating by Ani Loria
"I can’t say enough good things about Taylor! She took the time to find me the best coverage at a great price and made the whole process quick and stress-free. She’s professional but also warm and approachable, which made me feel comfortable asking any questions. I highly recommend Taylor to anyone looking for an insurance agent who genuinely cares about her clients!"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Taylor was able to assist you in finding the best coverage while making the process easy and enjoyable. Her dedication to providing excellent service truly stands out, and your recommendation means a lot to us. We appreciate you taking the time to share your experience! J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Josh Joseph
August 15, 2025
5
out of
5
rating by Josh Joseph
"Taylor Totino reached out to me last week proactively to offer me practical and implementable advice on how to lower my rates, walked me through it and yielded immediate results. In minutes. In today's day and age, where customer service is at a premium, this kind of proactive, practical and money-saving approach is literally next level. And with a smile and friendly attitude? GOLD."
We responded:
"Thank you for your wonderful feedback! We’re thrilled to hear that Taylor's proactive approach made such a positive impact on your experience. Our team is committed to providing practical solutions with a friendly touch, and it’s great to know we hit the mark for you. We appreciate your support and look forward to assisting you again in the future! J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Andrea Mercado
August 15, 2025
5
out of
5
rating by Andrea Mercado
"Taylor was very professional, helpful, informative and patient. She answered all my questions and was not pushy, which is very much appreciated."
We responded:
"Thank you for your kind words, Andrea! We're thrilled to hear that Taylor provided you with such a positive experience. Our team strives to be professional and informative while ensuring a comfortable environment for our customers. Your feedback is greatly appreciated and will be shared with Taylor. We look forward to serving you again! J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Georgina S
August 12, 2025
1
out of
5
rating by Georgina S
"I've been w SF for many years and the quality diminished post Covid. Beware of their hidden fees and price increases without your knowledge. It happened to me 3 times in one year with a clean driving record. They will even cancel your policy if you threaten to leave them without your knowledge. They had my divorced spouse on my policy years after my divorce and they also had information of an accident I never claimed through SF on my record that showed up as a bad reflection on my rate to date. You will pay 100 more here..... You have been warned."
Wendy Eakin
August 6, 2025
5
out of
5
rating by Wendy Eakin
"Thank you so much Mary . You provided answers to all of my questions and gave me excellent suggestions in a very kind and professional manner. Great customer service!"
We responded:
"Thank you for your kind words, Wendy! We're thrilled to hear that Mary was able to assist you and provide excellent customer service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to serving you again! J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Hassan Mahmood
August 5, 2025
5
out of
5
rating by Hassan Mahmood
"Miriam was great!"
We responded:
"Thank you for your positive feedback! We're thrilled to hear that Miriam provided you with great service. We appreciate your support and hope to see you again soon! J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Christie Franklin
August 5, 2025
5
out of
5
rating by Christie Franklin
"Wrote a policy that no one else could get for us, thank you Maria !"
We responded:
"Thank you for your kind words, Christie! We're thrilled to hear that Maria was able to help you secure a policy that met your needs. Your satisfaction is our top priority, and we appreciate your trust in us. We look forward to assisting you again in the future! J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Corey Greenberg
August 4, 2025
5
out of
5
rating by Corey Greenberg
"Taylor was very informative and helpful."
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Taylor provided you with informative and helpful service. We strive to deliver exceptional experiences to our customers, and it's great to know we succeeded in your case. We appreciate your support and look forward to serving you again! J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Elhamy Boutros
August 1, 2025
5
out of
5
rating by Elhamy Boutros
"Very good"
We responded:
"Thank you for your positive feedback! We're glad to hear that you had a great experience. Your support means a lot to us, and we look forward to serving you again! J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Oneida Leon
July 30, 2025
5
out of
5
rating by Oneida Leon
"Gracias Liz R . Muy amable y servicial me sentí muy cómoda gracias por tomarte tu tiempo para explicarme. Muy profesional"
We responded:
"Agradecemos mucho tus amables palabras, Oneida. Nos alegra saber que te sentiste cómoda y que nuestro equipo pudo brindarte la atención y servicio que mereces. Siempre estamos aquí para ayudarte y hacer que tu experiencia sea excepcional. Gracias por confiar en nosotros. J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Joe Carballo
July 29, 2025
5
out of
5
rating by Joe Carballo
"Excellent communication and follow up"
We responded:
"Thank you for your positive feedback! We're glad to hear that you appreciated our communication and follow-up. It's our goal to provide exceptional service, and we're thrilled that we met your expectations. We look forward to serving you again in the future. J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
JJ gonzalez
July 28, 2025
5
out of
5
rating by JJ gonzalez
"Muy eficientes mi esposa y yo tenemos como 18 años con ellos muy amables y siempre te ayudan en lo que ocupas"
We responded:
"Gracias!!!"
Eduardo M
July 25, 2025
5
out of
5
rating by Eduardo M
"Mary was super nice and helpful over the phone. She answered all my questions clearly and made the process quick and easy. Great service!"
We responded:
"Thank you for your kind words, Eduardo! We're thrilled to hear that Mary provided you with such great service and made the process easy for you. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future! J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Drita Cacaj
July 24, 2025
5
out of
5
rating by Drita Cacaj
"Marlenys she’s the best she helped me today with my second car added State Farm come up and explained really nice and very low cost for six months 🤩⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Maria was able to assist you with the new State Farm policy. Providing clear and helpful support is our priority, and we're glad she made a positive impact on your experience. Your satisfaction is immensely important to us! J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"
Brianna Totino
July 24, 2025
5
out of
5
rating by Brianna Totino
"I had a fantastic experience working with Taylor at the JR Orenstein State Farm office! From the start, Taylor was incredibly personable and made the whole process feel easy and stress-free. She took the time to understand exactly what I needed and was able to get me the best quote on both car and renters insurance, better than anything else I had seen which even led me to leaving my old insurer after her bundled quote was cheaper than what I was paying for JUST car insurance with Geico. Taylor clearly knows her stuff. She explained all my options in a way that was clear and informative, and I really appreciated her honesty and knowledge throughout the process. What stood out most was how friendly, patient, and professional she was, never pushy, just super helpful and always available to answer questions. If you’re looking for great coverage and even better service, I highly recommend reaching out to Taylor, I would not go to anyone else for my coverage. She will have my business for life. She’s a true gem!"
We responded:
"Thank you so much for your wonderful review, Brianna! We're thrilled to hear that Taylor provided you with such a positive and stress-free experience. It's great to know that she was able to find you the perfect coverage at a competitive rate. Your kind words about her professionalism and knowledge truly highlight the dedication we strive for at our office. We look forward to serving you for many years to come! J.R. Orenstein State Farm Insurance Agency (Great Neck, New York)"